Charity Commission quote about trustee responsibility for under-insurance
Charity Commission quote about trustee responsibility for under-insurance
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Sample pages

The pages shown here and in the downloadable PDF are from a sample Rebuild Valuation Report and are for illustrative purposes only.

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Some Client Comments

'Thank you very much for arranging such prompt payment to us of the claim settlement... You have indeed given us excellent service in the whole process of this insurance claim, and both XXX and I thank you for all your assistance and advice in getting through the whole process so well.'
J.R. - Somerset
 
'We are very pleased with the service you provided. Everything went very smoothly without any arguments or disagreement as to what was covered and the approval of contractors was made easy by the ability to email or talk to each other. The way in which you took account of our assessment of the various contractors before agreeing who was to be chosen was pleasing rather than imposing a contractor on us in whom we had little confidence. … The transfer of monies by BACS direct to our account saved doubled handling of invoices and is appreciated... Once again, many thanks for a stress free resolution of our stolen lead problem.'
EF - Hampshire
 
'We are happy with your service which is quick and straightforward.'
AS - Somerset
 
'Also, can I just say that every time I've rung up, your Staff have been nothing but really, really, helpful. Sometimes, it just helps to say THANK YOU - you've been really good. Thank you very much.'
JS - Leicestershire
 
'As always, Lorinda you are a tower of support for us.'
JT - Wiltshire
 
Thank you very much Suzanne for this prompt payment, and for your patience with my delayed claim submission... I'm very happy with the service received. I appreciated your help and advice and that of your colleague Helen and would have no hesitation in recommending you to other village halls.'
PR - East Sussex
'On behalf of ****, I would like to thank you very much for all the hard work and detail that you have put into our account. We do appreciate it and do now feel that we are now facing our responsibilities in a more professional and appropriate way... thank you for your support of ****.'
RL - Merseyside
 
"Thank you very much for your understanding, professionalism and promptness in dealing with this matter. Simply great village hall Insurers..."
S.T. - Somerset
 
"I am very happy with the service provided in handling our claim. You have throughout the claim process been readily available and responsive... The service provided will encourage us to stay with your good selves / Aviva when we fall due for renewal in March. Thanks again for your kind assistance."
S.W. - East Lothian
 
"On behalf of the Management Committee, may I thank you all for your help and outstanding service in the handling of our insurance claim. From the very first phone call to report our impending claim, your staff have been brilliant and very understanding of our lack of experience in such matters. We are all so impressed by the speed with which the whole claim has been settled."
B.M. - Bucks.
 
"Thank you - once again - for your speed of response and clarity. It is a pleasure dealing with someone so efficient!"
G.M. - Devon
 
“Finally many thanks for all your help in arranging this insurance, and in so doing saving the Trustees a considerable amount of money! We look forward to an ongoing relationship with Allied Westminster.”
P.J. - Devon
 
“...By the way, the new wood block floor for the main body of the hall was completed today and looks wonderful. Thank you so much for all your help in making it possible.”
G.W. - Shropshire
 
“We would like to take this opportunity to thank you for the courteous and helpful manner in which you have helped us through this unfortunate event. We would certainly, as a committee, have no hesitation in recommending you to other village halls.”
G.P. - Cumbria
 
“I want to thank you for your unfailing help and support… Your calm and professional approach was a key factor in helping me convince my fellow Trustees of the right course of action. You were always quick to respond and to give good advice. On the basis of your response to this incident, we have recommended Allied Westminster to other village halls in the area. You only know how good your insurer is when you have to make a claim – and you were very good.”
P.W. - Gloucestershire
 
"The service given by you and your staff, both in connection with our claim and at all other times has been excellent in every respect. I am very pleased that we moved our business to you last year because, from the contact I had with them over the years, I do not believe that our previous agent and insurer would have responded in anyway comparable... We shall have no hesitation whatsoever in recommending you to others."
R.H. - North Yorkshire
 

Allied Westminster is the principal supporter of ACRE's Advice Service for VIllage Halls.